Lesson Cancellation/Reschedule Policy
The same policies apply to cancellations and requests to reschedule, both of which make extra work and stress for us. So please do all you can to make your original reservation work. If you request to cancel or reschedule, the following policies are in effect:
Cancellation or Reschedule 45 days prior to class date - Full refund/credit minus 5% per person fee.
Cancellation or Reschedule 44-10 days prior to class date. Full refund minus 40% per person fee. The fee will be reduced to 5% if we fill the class.
Cancellation or Reschedule 9-0 days prior to class date -- no refund or credit is given.
If at any time the Kayak Academy cancels a lesson, a full refund or reschedule credit will be issued. KA reserves the right to cancel a class at anytime. Cancellations by KA may occur due to insufficient reservations, weather, water flow or safety considerations.
We recommend trip insurance for our classes. Trip insurance link: TravelGuard.com